Privacy Policy
Last updated: (13/09/2024)
This Privacy Policy describes how My Gym USA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (MyGymUSA.com) (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including billing/shipping addresses, payment confirmation, email, phone number.
- Account information including username, password, security questions.
- Shopping information including viewed items, cart, or Wishlist.
- Customer support information including communications you send us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, IP address, and interactions with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers such as:
- Companies supporting our Site and Services, like Shopify.
- Payment processors collecting billing information to fulfill your order.
- Online tracking tools that collect data when you interact with our emails, ads, or website.
We treat such information in accordance with this Privacy Policy but are not responsible for the accuracy or privacy practices of those third parties. See section "Third Party Websites and Links" for more information.
How We Use Your Personal Information
- Providing Products and Services: Processing orders, handling returns, shipping, and account management.
- Marketing and Advertising: Sending marketing messages and tailoring advertising.
- Security and Fraud Prevention: Detecting and preventing suspicious or harmful activity.
- Communicating with you: Customer support and service updates.
Cookies
We use Cookies to improve functionality and user experience. For more on Shopify-related Cookies, see https://www.shopify.com/legal/cookies.
You can manage cookies in your browser settings. Blocking cookies may affect functionality or availability of Services.
How We Disclose Personal Information
We may disclose your information to:
- Service providers (IT, shipping, payments, analytics).
- Marketing partners such as Shopify.
- Third parties with your consent (e.g., social widgets).
- Affiliates and internal corporate groups.
- Authorities or legal parties when required.
In the past 12 months, we disclosed the following categories:
| Category | Categories of Recipients |
|---|---|
|
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We do not use or disclose sensitive personal information for inferring characteristics.
User Generated Content
Content you submit (e.g., reviews) may be publicly visible. We cannot control who views or uses this content and are not responsible for its privacy or security.
Third Party Websites and Links
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Review their privacy policies before engaging.
Security and Retention of Your Information
We implement measures to protect your data but cannot guarantee 100% security. Retention duration depends on purpose and legal requirements.
Your Rights and Choices
Depending on your location, rights may include:
- Access/Know your information
- Delete your personal information
- Correct inaccurate data
- Portability of data
- Restrict processing
- Withdraw consent
- Appeal decisions
- Manage communication preferences
Contact us using the info below to exercise your rights. We may require verification before responding.
Complaints
Contact us with concerns. If unresolved, you may contact your local data authority or appeal our decision.
International Users
We may transfer and process data outside your country, including in the U.S. For EU/UK transfers, we use legal mechanisms such as SCCs.
Contact
For any questions or to exercise your privacy rights, email us at info@mygymusa.com.